For Asuka II Cruise trips and tours, leave it to Club Tourism! Many tours are accompanied by tour guides, so you can rest assured and enjoy. We introduce recommended private charter tours and year-round tours on the luxury cruise ship Asuka II, including dance, shows, and grand spas. Tour search and reservations are also easy.

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Tipping is not required on the Asuka II. Enjoy Cruise without worrying.

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Yes, you can speak Japanese on board.

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Please wear the same clothes as you normally would during the day.
There is a dress code in place from the evening (around 5pm) onwards.
The dress code is divided into three categories: casual, informal, and formal.
The dress code will be announced in the "Schedule" which will be sent to you approximately one month prior to departure, and in the ship's newspaper, "Asuka Daily", on the day of departure.

Dress code guidelines

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Yes, you can. We do have rooms for wheelchair users, so please make sure to contact us in advance. Please be sure to have a companion who can assist you when boarding. Also, please make sure that the companion stays with the wheelchair user and do not travel alone. Please note that for safety reasons, wheelchairs cannot board tender boats or local boats at the landing point via ferry.
*There are some restrictions on the use of electric wheelchairs, so please contact us in advance.
*If you leave your wheelchair outside your room, it will obstruct the passage of other guests, so please be sure to bring it inside the room.
*Rented wheelchairs cannot be taken off the ship.

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Smoking is prohibited in all guest rooms (including balconies).
Please use the designated smoking areas on board the ship.
All seats in the restaurant are non-smoking.

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Asuka II is designed to reduce rolling by using anti-rolling devices (fin stabilizers) and other equipment. If you would like to receive medical treatment, please come to the medical room (4th deck) (fees apply). In the case of an emergency, we will treat you even outside of our opening hours, so please contact the reception.
*Medical insurance such as health insurance is not applicable.

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You are free to sit wherever you like for breakfast. As a rule, dinner is served twice a day, and seats may be assigned to you.
More details will be provided after boarding.
*As a measure to prevent infection, seats in the restaurant (for dinner) will be assigned in advance.

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We offer the following menu (charges apply / some rooms are free depending on the room type). For details, please refer to the "Room Service Guide" provided in your room.

《Room service (charges apply)》

06:30-23:00 Coffee, tea, soft drinks, fruit, etc.
10:30-23:00 Sandwiches, grilled rice balls, noodles, cheese platters, salads, alcohol (beer, whiskey, spirits, liqueurs), etc.
*Room service such as sushi can also be ordered during Umihiko (Deck 11)'s operating hours.
*Times are subject to change.

About in-room dining

For guests staying in S, A, and C suites, we offer a service where breakfast, lunch, and dinner can be delivered to your room (free of charge, reservation required). You can enjoy the chef's recommended menu in your room.
*Reservations cannot be made prior to boarding.
*Please contact room service after boarding.
*You can choose between Japanese or Western cuisine for breakfast and lunch.
*Dinner will be based on the dining room menu of the day.
*May not be available on Cruise.

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Before you go to sleep, we offer a late night snack. Enjoy noodles, cakes, fruit, and more, which change daily. We also offer sushi at Umihiko (fee required) and a room service menu (fee required).

■Four Seasons Dining Room (5th Deck)
■Umihiko (11th deck) until 23:30 (paid)
■Room service until 23:00 (charges apply)
*Times and locations may change depending on Cruise.

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"cleaning"

Available for Cruise of 2 nights or more (charge applies). Please fill out the application form provided in your room and submit it to your room attendant or reception. We cannot accept special materials (leather, kimono, etc.), specially processed items (pleated, sequined items, etc.), or luxury brand items.
*Compensation standards for losses, damages, etc. incurred during paid cleaning will be based on the "Cleaning Accident Compensation Standards" set by the National Center for Guidance on Life Hygiene Businesses.

Self-service laundry

On each guest room floor, there are washing machines, dryers, irons, and other facilities that you can use freely 24 hours a day. We provide detergent, fabric softener, bleach, and spray glue for ironing (free of charge). You will need your boarding pass (room key) to enter the rooms. Please use the self-service laundry on your guest room floor.
*Please use at your own risk. The ship will not take any responsibility for theft or loss.

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There will be a charge for items used by guests for personal purposes such as room service, cleaning, massages, as well as alcoholic beverages and some soft drinks.

Meals

■ Meals at Umihiko
■Room service menu

Drinks

■ Alcoholic beverages
■ Drinks at the bar corner (Mariners Club, Piano Bar, Club Stars, Galaxy Lounge, Club 2100) and Umihiko
*At Premier Dining The Veil, you can enjoy complimentary beer (designated brands).

"Other"

■Optional tours
■Communications (telephone, fax, email, internet, WIFI)
■Shopping
■Cleaning (laundry service)
■Asuka Aveda Salon & Spa
■In-room massage (massage in the guest room)
■Photography (purchase of commemorative photographs, film development, etc.)
■ Medical Treatment
■ Chip coins used in "Monte Carlo"
■ Some of the events such as classes
■Postage stamps
■Copy fee
■ Courier supplies (cardboard boxes, etc.)
■ Tobacco

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No. Please feel free to drink any drinks in the refrigerator in your room.
Instant cameras, batteries, etc. are available for purchase at the reception (5 decks), the Photo Shop (6 decks), and Asuka Collections "Le Bleu" (6 decks).
Tobacco sales: Some brands of cigarettes are available at Asuka Collections' "Le Bleu" (Deck 6).

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"phone"

When you receive an outside call, the reception will connect it to your room.
About outgoing calls
●From the guest rooms
You can make direct domestic and international calls (charges apply).
●Telephone booth
There are two types of public telephones on deck 6. The telephones you can use vary depending on the area the Asuka II is sailing.
[NTT Telephone] Public telephone for the coast of Japan. Edy (electronic money) and 100 yen coins can be used.
[KDDI Telephone] This is a public telephone for use outside the coast of Japan. You can use prepaid cards (telephone cards) and credit cards sold on board.
● Mobile phone
You will be out of signal range while sailing at sea, but you may be able to receive a signal while sailing along the coast.

<<Communication from land to "Asuka II">

Please refer to the itinerary sent to you prior to each Cruise departure.

"fax"

Both sending and receiving is possible up to A4 size. This can be done at the reception (deck 5) (charge applies).

Email and the Internet

We offer the "@STATION Service (web browsing)" and "Asuka II Wi-Fi (internet connection) Service" which use satellite communications, as well as the "Asuka II Mail Service" which uses an email address that is only valid while on board (fees apply).

{Posting envelopes and postcards}

This can be arranged at the reception (deck 5) (fees apply).
*Only cash is accepted.

"Wifi"

Wi-Fi will be available in all public spaces, including "e-Square" (with some exceptions), as well as in all guest rooms (some services will incur additional charges).

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Information about events, shows, and various programs taking place on board during Cruise will be provided in the ship's newspaper, "Asuka Daily," which is delivered to your cabin each day.

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If you have food allergies and require Meals, please inquire at the consultation desk on board the Asuka II after boarding.
(※Even if you have previously notified us about your food allergies, please stop by each time you board the ship.)
Please note that we may not be able to accommodate all food allergies. Please also make your own adjustments regarding your food preferences.