Frequently Asked Questions | When and how much is the cancellation fee?

Q. When and how much is the cancellation fee?

Details of cancellation fees for Domestic Travel are stated in "7. Cancellation of travel contract and refund by customer before travel commences" in the "Tour Conditions and Conditions (Domestic Package Tours)".

*Please check the "Tour Conditions and Conditions (Domestic Package Tour)" from the link below.

Domestic package tours Tour Conditions (summary)

■ Cancellation of travel contract and refund by customer before travel begins
If you wish to cancel the contract for your own reasons after the contract has been concluded, you will be charged the following cancellation fee.

Time of Cancellation received
 Multi-Accommodation trips Day trip
Domestic Tours
(Except bus Tours)		 Bus trip
From the day before the trip begins
Counting back
 20 to 15 days 20% of the tour cost − −
14 to 11 days 20% of the tour cost 20% of the tour cost −
10 to 8 days 20% of the tour cost 20% of the tour cost 20% of the tour cost
7 to 2 days 30% of the tour cost
on the previous day 40% of the travel price
on the tour day before the meeting time 50% of the tour cost
Cancellation after the start of the trip or non-participation without notice 100% of the travel cost

*Any reduction in the number of participants or changes to the tour start date or course will be considered a cancellation and a cancellation fee will be charged.
*"Overnight day trips" are treated as "day trips".
*"Bus trip" refers to a trip where the main means of transportation is a bus.

*Cancellation fees may differ for domestic package tours that use airline tickets sold widely to consumers via websites, etc., or that use chartered ships.

The "cancellation date" is based on the following criteria:
The date of cancellation will be when you cancel your reservation on our website (My Page).

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