Frequently Asked Questions | Is it wheelchair accessible?

Depending on the type and size of your wheelchair, you may not be able to participate.
Please note that a tour conductor cannot provide support, so you will need to have someone accompany you. Your companion will also be asked to help load and unload the wheelchair.
Please contact us by email at <welcome@club-tourism.co.jp> with your wheelchair size and any other details you require at least two months prior to your departure.
Please send it by email using the following format:
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・Inquiry number:
・Name of wheelchair user:
・Type of wheelchair to bring: manual or electric
・Type of dry battery: Nickel metal hydride/nickel cadmium/lithium ion/ Other
*Gas spring wheelchairs cannot be checked in on the aircraft.
*In the case of lithium-ion batteries, spare batteries cannot be checked in on the aircraft.
・Whether the wheelchair is foldable: Yes or No
・Wheelchair size
length:
Width:
weight:
*If it cannot be folded, it may not be possible to store it on the bus.
・About wheelchair users
①Can you walk alone? ：Yes or No
②Can you go up and down about 20 steps in a row by yourself? ：Yes or No
・If you are taking part in a tour that involves flying within Japan, please be aware of the following points regarding travel within the airport/airplane.
1. Do you need a wheelchair to move around the airport (from the counter to the boarding gate)? : Yes or No
②Do you need a rental wheelchair to get on the plane (from the boarding gate to your seat)? ：Yes or No
*The use of in-cabin wheelchairs is limited to those who have difficulty walking, even with the assistance of an accompanying person or staff member.
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