Disclosure based on the Specified Commercial Transactions Act

Business operators

Club Tourism Co., Ltd.

Sales Manager

President and CEO: Hiroshi Sakai

location

NBF Toyosu Canal Front, 5-6-52 Toyosu, Koto-ku Tokyo 135-0061

Contact Us

Phone: 03-4335-6263
Reception hours: Weekdays 9:30-17:00 Closed on Saturdays, Sundays, national holidays, and the New Year holidays

Product price

This varies depending on the product, so please check the product screen.

Necessary expenses other than the price

Consumption tax, shipping fee, settlement fee, transfer fee (bank transfer/postal transfer), payment fee
*Customers must pay for internet connection fees Other communication line fees separately.

Payment Method

Credit card payment, bank transfer, postal transfer, invoice payment *Payment methods may be limited depending on the product. Please check the product page.

Payment Deadline

Please check the product screen as it differs for each product. The billing date for credit card payments will depend on the credit card company's terms and conditions.

Delivery time of the product

For online tours, the entry URL, ID, password, etc. will be sent to you by email by the day before the tour. Other vary by product, so please check the product screen, etc.

Changes and Cancellations
About defective products

There will be no refunds if you change or cancel your order for personal reasons. Other vary by product, so please check the product screen for more information.
If the item we send you is damaged, dirty, or defective, we will exchange it or take other appropriate measures. Please contact us via the contact information on the product page. However, we cannot accept returns or exchanges if the product you receive has been opened, used once, assembled, or has been scratched or dirty by the customer.
Returns of products shall be made in a manner separately determined by the product provider. If the product cannot be exchanged for the same product due to reasons such as it being sold out, we shall refund the product price in a manner specified by our company.

Club Tourism Internet Membership Information
  • A wide range of services exclusively available to members
  • Search for trips anytime, anywhere!
  • Be the first to know about the best seasonal travel deals!